At Soccontext Ltd., we are committed to protecting the privacy and personal information of our users. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website http://soccontext.com/ (the “Website”) and use our services. Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it.

By accessing or using the Website and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Website or our services.

1. Information We Collect

We collect various types of information, including:

a. Personal Data

Personal data refers to any information that can be used to identify you directly or indirectly, such as:

• Name
• Email address
• Phone number
• Mailing address
• Company name (if applicable)
• Billing and payment information

We collect personal data when you:

• Register for an account
• Purchase our services or products
• Subscribe to our newsletter
• Request customer support
• Submit inquiries via the contact form

b. Non-Personal Data

Non-personal data includes information that cannot directly identify you, such as:

• Browser type and version
• Device type (e.g., desktop or mobile)
• IP address
• Pages you visit on the Website
• Time spent on pages
• Website usage data (e.g., click activity, search terms)

This information helps us optimize your user experience and improve our services.

2. How We Collect Information

We collect information in the following ways:

a. Information You Provide to Us

You may provide us with your personal information when you:

• Fill out forms on our Website (e.g., contact forms, registration forms)
• Communicate with us via email or other channels
• Provide payment information for service purchases

b. Information We Collect Automatically

We automatically collect certain information when you visit the Website, including:

• Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities.
• Log data: Our servers automatically record certain log file data, including IP address, browser type, and pages visited.

c. Information from Third Parties

We may receive information from third-party services, such as payment processors or social media platforms, when you interact with us via these channels.

3. How We Use Your Information

We use the information we collect for a variety of business purposes, including:

a. Providing and Improving Our Services

• To deliver the services and products you request
• To process transactions and manage billing
• To respond to customer support inquiries and provide assistance
• To enhance the functionality of our Website and improve user experience

b. Communication

• To send administrative information, such as service updates, security alerts, and changes to our terms and policies
• To send marketing communications, such as newsletters, promotions, and special offers (only if you have opted in)

c. Analytics and Personalization

• To analyze Website traffic and usage patterns
• To personalize content and improve our advertising efforts
• To develop new products, services, or features

d. Security and Fraud Prevention

• To monitor for fraudulent activity
• To ensure the safety and security of our Website, services, and users
• To comply with legal obligations and enforce our policies

4. How We Share Your Information

We may share your information in the following circumstances:

a. With Service Providers

We may share your personal data with third-party vendors, consultants, and service providers who perform services on our behalf, such as:

• Payment processing (e.g., Stripe, PayPal)
• Web hosting
• Customer relationship management (CRM) software providers
• Marketing and analytics platforms (e.g., Google Analytics)

These third parties are obligated to protect your information and only use it for the purposes specified by us.

b. For Legal Compliance

We may disclose your personal data when required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations
• Protect and defend the rights or property of Soccontext Ltd.
• Prevent fraud or other illegal activity
• Ensure the safety of our users or the public

c. Business Transfers

If Soccontext Ltd. undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. You will be notified of such a change in ownership or control.

5. Your Data Protection Rights

You have the following rights regarding your personal data:

a. Access and Correction

You can request access to your personal data and verify its accuracy. If your data is inaccurate or incomplete, you may request corrections or updates.

b. Data Deletion

You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or processed.

c. Object to Processing

You may object to the processing of your personal data in certain situations, such as when we use your data for marketing purposes.

d. Data Portability

You may request that we transfer your personal data to another organization or directly to you in a structured, commonly used, and machine-readable format.

e. Withdraw Consent

If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at info@soccontext.com. We will respond to your request in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small data files stored on your device that help improve your browsing experience. They allow websites to remember user preferences and track usage patterns.

b. Types of Cookies We Use

We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until they expire or are deleted). We may use cookies for:

• Analytics: Tracking how users interact with our Website.
• Advertising: Displaying relevant ads based on your browsing activity.
• Performance: Enhancing Website functionality and improving user experience.

c. Managing Cookies

You can control cookies by adjusting your browser settings to refuse or delete cookies. However, some features of the Website may not function properly if cookies are disabled.

7. Data Security

We take the security of your personal information seriously and implement a variety of measures to protect it from unauthorized access, disclosure, or destruction. These include:

• Encryption: We use encryption protocols to safeguard data during transmission.
• Access Controls: Only authorized personnel can access your personal data.
• Regular Security Audits: We conduct regular reviews of our security practices and update them as necessary.

While we strive to protect your personal data, no security measures are 100% foolproof. We cannot guarantee the absolute security of your data.

8. International Data Transfers

Soccontext Ltd. is based in the United Kingdom, and our Website and services are governed by UK law. If you are accessing our Website from outside the UK, please note that your personal data may be transferred to, stored, and processed in the UK or other jurisdictions where our third-party service providers operate.

By using the Website, you consent to the transfer of your personal data to these jurisdictions, which may have different data protection laws than your country of residence.

9. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The “Effective Date” at the top of this Policy indicates when it was last revised. Any changes to this Policy will be posted on our Website, and your continued use of the Website constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Soccontext Ltd.
Email: info@soccontext.com
Address: 27 Old Gloucester Street, London, England, WC1N 3AX